Crisis & Emergency

An emergency 111 TXT service for people with hearing or speech difficulties. Do you have difficulty hearing or talking on the phone? Register now for the 111 TXT service so you can contact Fire, Ambulance or Police in an emergency. For more information and registration, visit www.police.govt.nz/111-txt

Providing services for adults (18-65 years) who are acutely unwell or in crisis, or have an on-going or recurring mental illness, or short term but significant mental health problem. Community based care providing outpatient appointments Inpatient care (Emergency/crisis assessment 24/7) Alternatives to admission (crisis respite care and home based crisis support) Access to specialist ongoing rehabilitation and extended care residential facilities (residential support needs provided by NGO, clinical needs met by WDHB)

Listen to your radio in the event of an emergency for instructions from Civil Defence.

Anonymous line to Police for reporting any suspected crime other than emergencies.

De Paul House provides emergency residential accommodation, social work and counselling support. To be eligible for services clients must have dependent children, NZ residency or Permanent residence for 2 yrs plus. Entry to all services is based on a needs assessment.

Service available Nationwide: 7 day free phone counselling Open 24 hours a day Email support and an online discussion forum "talking point" on the web Free text facility: text 8006 Specialist services: Maori Gambling helpline - 0800 654 656 Vai Lelei Pasifika Gambling helpline - 0800 654 657 Gambling Debt helpline - 0800 654 658 Youth Gambling helpline - 0800 654 659 Can put people in touch with free face-to-face counselling Support open to all ethnicities

Provides: 24 hour crisis support, information and counselling to women and children survivors of sexual assault; client support through forensic medical examinations and police statements; on-going face-to-face counselling and psychotherapy for children, young people and their families; preventative education packages, training and supervision; the 'We Can Keep Safe' pre-school programme in pre-schools.

Lifeline New Zealand's telephone counselling service provides 24 hours a day, 7 days a week counselling and support.

Support is available to those who are living with abuse or violence-Intervention strategy is based on the delivery of key services: Provision of Men's living without violence/anger management programmes Provision of Men's support programmes Provision of Women's support and education programmes Provision of Women's relating respectfully/anger management programmes Provision of Children and Teenager's programme

Providing services for adults (18-65 years) who are acutely unwell or in crisis, or have an on-going or recurring mental illness, or short term but significant mental health problem. Community based care providing outpatient appointments Inpatient care (Emergency/crisis assessment 24/7) Alternatives to admission (crisis respite care and home based crisis support) Access to specialist ongoing rehabilitation and extended care residential facilities (residential support needs provided by NGO, clinical needs met by WDHB)

New Zealand Police is the lead agency responsible for reducing crime and enhancing community safety. Provide 24 hour service, 365 days a year Involved in crime prevention as well as responding to crime Support and rehabilitate victims Increase people's personal safety Keep community free from intimidation, civil disturbance, and unreasonable annoyance Reduce risk of property theft/loss/damage

Providing services for adults (20-65 years) who are acutely unwell or in crisis, or have an on-going or recurring mental illness, or short term but significant mental health problem. Community based care providing outpatient appointments Inpatient care (Emergency/crisis assessment 24/7) Alternatives to admission (crisis respite care and home based crisis support) Access to specialist ongoing rehabilitation and extended care residential facilities (residential support needs provided by NGO, clinical needs met by WDHB)

Shakti provides intervention and prevention around family violence for women, children, young people and families from Asian, Middle Eastern and African communities. Services that are provided include 24/7 multilingual national crisis-line, outreach social work, crisis-response, specialist advocacy (WINZ, HNZ, immigration and legal representation), refuge accommodation, counselling and life skills and safety programmes. Shakti also provides family conferencing, couple counselling, youth-specific social support in Auckland.

Essential Services: Helpline 9am-11pm, seven days a week nationwide Face to face appointments Call out advocates - 24 hours a day, 7 days a week in the Auckland City area Education in family violence issues for community groups and professionals Men's Stopping Violence Programmes KIDshine - for children who have witnessed family violence Women's Refuge Shine in Schools Ministry of Justice Approved Programmes for adult victims and offenders as well as children

0508 TAUTOKO is Lifeline Aotearoa's suicide crisis helpline. Operated by highly trained and experienced telephone counsellors who have undergone advanced suicide intervention training, 0508 TAUTOKO is a free, nationwide service available 24/7 for those in distress, or for those who may be concerned about the wellbeing of family, whanau or friends. If you, or someone you know, is in immediate danger, please call emergency services immediately on 111.

7 day per week agency working with victims of crisis and trauma Advocacy Court assistance Support for victims of homicide Sudden death referrals e.g. cot death, fire, fatal accidents, suicide etc. Family group conferencing Restorative Justice Referral to specialist organisations and victim impact statements

Support for women experiencing family violence crisis, women will be put in contact with a refuge in their area.